Information management company Iron Mountain has launched its secure software-as-a-service (SaaS) InSight Digital Experience Platform (DXP). The company says the scalable platform automates manual processes, enables audit-ready compliance, and makes information accessible and useful.
Iron Mountain research identified the need for this type of solution, with 96% of IT decision-makers reporting a unified asset strategy, provided via tools like InSight DXP, is critical to successfully implementing generative AI initiatives.
DXP customers can use the platform to access, manage, govern, and monetise physical and digital information. AI-powered self-service tools automate workflows, enable audit-ready compliance, and make data accessible and useful. Customers can quickly turn physical and digital unstructured information into structured, actionable data they can use in their integrated business applications and as the basis for their AI initiatives.
The platform includes secure generative AI-powered chat, enabling fast access to data trapped within documents. It can be used to quickly query data and documents in a secure isolated environment separate from publicly available generative AI applications. Its low-code solution designer allows anyone to use its intuitive drag-and-drop features to intelligently process and unlock intelligence from content.
The digital platform’s key features will enable businesses to:
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Automate manual processes by providing powerful artificial intelligence enrichment and automation, with integration across physical and digital assets.
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Enable audit-ready compliance by providing industry and jurisdiction specific retention and privacy obligations, policy enforcement, and audit reporting.
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Make information accessible and useful by providing a unified asset management platform to allow for fast access to data trapped with documents.
“We see InSight DXP as a critical platform to help our customers get their information ready for use in generative AI and other AI-powered applications that drive operational efficiency and enhance customer experience,” said Iron Mountain Digital Solutions Executive Vice President and General Manager Mithu Bhargava. “With unified asset management, information governance, workflow automation, and intelligent document processing tools, our customers can efficiently manage information across physical and digital assets.”
