FireEye Announces Continuous Guidance from FireEye as a Service – Managed Detection That Offers Unmatched Response Speed and Emerging Threat Protection


New Service Tier Offers Fortune-50 Security in Action, Enabling Customers to Identify and Prioritize Threats That Are Missed

FireEye has announced Continuous Guidance, a new service tier from FireEye as a Service (FaaS). The FireEye Continuous Guidance offering leverages the world-renowned expertise of FireEye analysts to detect the undetectable and respond to threats faster, minimizing the potential business impact of cyber attacks. This new service will be generally available May 1, 2017, delivered via seven global Advanced Threat Response Centers (ATRCs) and over a thousand security professionals.

“Our customers are looking to amplify Fortune-50-grade security in action as they struggle to find the expertise and act on the intelligence necessary to detect emerging threats with the speed necessary to defend against today’s threats,” said Tony Kolish, EVP of customer services, FireEye. “With Continuous Guidance, organizations looking to enhance their existing teams or service provider support will benefit from the threat detection and validation, coupled with unprecedented visibility into emerging threats that enable them to investigate and respond to threats faster.”

Continuous Guidance applies FireEye’s intelligence-led approach to the managed detection and response needs of customers, utilizing machine, adversary, and victim intelligence to identify missed threats and quickly deliver new protections at scale. Upon detecting a potential threat, FaaS analysts validate and triage the incident, assigning a severity rating that helps customers prioritize response and resources to detect threat earlier in the kill chain and reduce overall costs.

Continuous Guidance customers are notified via Incident Advisories that provide detailed information on how FireEye as a Service analysts reached their conclusion, artifacts discovered, and relevant threat intelligence to help understand the attack. For known incidents, FaaS analysts provide remediation recommendations to expedite a team’s response. If further investigation is required, Continuous Guidance provides recommended steps to help customers determine the scope of the attack.

Continuous Guidance can leverage the newly launched FireEye Helix platform to build on the value of customers’ existing security technology investments. Additionally, customers can utilize Helix to increase the efficiency and efficacy of their internal incident response teams with Guided Investigation capabilities. Guided Investigation uses predictive analytics to lead users through industry-leading investigative methods, pre-populating five or more scenarios specific queries, streamlining the pivot from detection to investigation.

Pricing and Availability

  • Continuous Guidance will be generally available May 1, priced by organizations’ personnel count – a significant differentiator for FaaS because cost does not increase as customers add devices.

Additional Information

About FireEye, Inc.
FireEye is the intelligence-led security company. Working as a seamless, scalable extension of customer security operations, FireEye offers a single platform that blends innovative security technologies, nation-state grade threat intelligence, and world-renowned Mandiant consulting. With this approach, FireEye eliminates the complexity and burden of cyber security for organizations struggling to prepare for, prevent, and respond to cyber attacks. FireEye has over 5,600 customers across 67 countries, including more than 40 percent of the Forbes Global 2000.