A Canberra-based global software company that is revolutionising business processes and competing with some of the biggest names in IT was recently named the 2014 Telstra Australian Capital Territory Business of the Year.
Founded by Australian National University science graduates Phillip Williamson and Michelle Melbourne in 1992, Intelledox has attracted more than one million worldwide users to its software product, Infiniti.
The flagship product helps organisations to digitise and streamline paper-based information processes, mitigate risk and improve customer communication. A response to the demand for mobile-enabled business solutions, Infiniti was named one of Australia’s most innovative products or services on Anthill Magazine’s 2013 Smart 100 list.
The business has experienced rapid international expansion from its small base in Fyshwick, with 35 staff now based in offices in Singapore, Toronto and last year opened offices in New York and London.
Mr Williamson, Intelledox’s CEO, says they are challenging traditional approaches to collecting, controlling and transforming customer interactions and manual processes through smarter document automation and more targeted customer communications for clients in the government, financial and healthcare sectors.
Mr Williamson said: “Our software is driven by the belief that applications should be simple to use, elegantly designed and able to perform beyond clients’ expectations.
“In technology, it is not enough to be a fast follower. We strive to be a thought leader in the customer communications and business process automation space.”
Continuing the digital innovation trend, digital security contractor, Cogito Group, was named winner of the Start-Up category – recognised for its digital inscription technology that protects key public infrastructure from hackers and cyber attacks.
Other winners were Phillip-based micro business, Solace Creations, which specialises in energy efficient windows and doors, and father and son small business, Today’s Homes, which provides custom design and construction services for residential home-builders.
Will Irving, Telstra Business Group Managing Director and Ambassador for the Telstra Australian Business Awards, said, “All the winners are brilliant and inspirational businesses whose owners are recognised for their professionalism, innovation, leadership and creative use of technology.
“Intelledox is a well established business with visionary, entrepreneurial leadership that has the courage to take risks and pursue opportunities in domestic and global markets.
“The Telstra Awards Judges said the business is using the best technologies to customise business processes and its greatest achievement, Infiniti, is testament to this pursuit,” Mr Irving said.
More than $800,000 in prizes will be shared by winners of the 2014 state, territory and national Telstra Business Awards – a program that has celebrated Australian small and medium businesses since 1992.